| Payment Information |
Cancellations/Reschedules: The time of your appointment is set aside for you and if you need to cancel, I need time to fill that space in my schedule. Please notify me at least 24 hours in advance by email, voicemail, or cancel your appointment through the Register or Log-In page if you are unable to keep your scheduled appointment or you will be responsible for my full fee. Emergencies are taken into consideration, but are at my discretion. Thank you for your consideration. |
Payment: I prefer that you pay with Zelle. I also accept payment from several insurance and EAP companies. Please pay for Online Counseling sessions or copay before your session.
Please check with your insurance provider prior to your appointment to verify that I am on your insurance or EAP panel. Please check with your insurance to find out if you need an authorization to access your mental or behavioral health benefits. Clients coming through their EAP (Employee Assistance Plan) require an authorization number from their EAP. A Note on using Insurance: When insurance is utilized for psychotherapy services, patients should be aware of the limits of confidentiality. Typically, insurance companies only require the following information: psychiatric diagnosis and dates of service. More and more managed care companies require additional information such as family abuse history, alcohol and drug history, treatment goals/interventions, the details of the treatment sessions, and on some occasions, treatment notes. In addition, providers are now required to sign waivers that allow the payors to audit client records. What this means is, if you utilize your insurance benefits for psychotherapy services, you may not have the extent of confidentiality you would otherwise expect. |
GOOD FAITH ESTIMATE
You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises. |
Rhonda Otway, MA, LMFT, LPCC, BC-TMH
Professional Counseling for Career and Life Transitions 925-890-3989 or Contact me California Licenses: MFT42530, LPCC542; Texas Licenses: LMFT202178, LPC77039. BC-TMH.1090; Out-of-state Florida telehealth provider: TPMC3840
©Copyright Rhonda Otway, MA, LMFT, LPCC, BC-TMH. All rights reserved. |